Effective Date: 21 August 2025
Company Name: InfancyIT Limited
Brand: Rapify (Shopify Apps)
Contact Email: info@infancyit.com
1. Introduction
Welcome to Rapify Product Delete & Backup (the “App”), provided by InfancyIT Limited (“we,” “our,” or “us”). We are committed to protecting your privacy and handling your data responsibly in compliance with Shopify’s Data Protection Requirements, applicable privacy laws, and best security practices.
By using this App, you agree to the terms outlined in this Privacy Policy.
2. Information We Collect
The App accesses and processes the following data through Shopify’s Admin API only as necessary to provide the core functionality:
- Product Data: Including product titles, descriptions, images, variants, SKUs, inventory levels, and collections.
- Shop Information: Such as shop name, email, and store URL for identification and support purposes.
- No Customer Data: Our App does NOT access or store customer personal information (names, addresses, emails, or payment details).
We do not collect any additional data outside Shopify APIs, nor do we share your data with any third parties.
3. How We Use Your Data
Your data is used exclusively to provide the App’s features:
- Bulk Product Deletion – Based on filters like collections, stock status, and variants.
- Product Backup & Restore – Temporarily storing product data to allow restoration after deletion.
4. Data Storage & Retention
- Backups are stored securely on our servers only for the duration allowed by your active subscription plan.
- After the backup period expires or you downgrade to a plan without backup features, old backups will be automatically deleted.
- When you uninstall the App, we remove all stored data from our servers within the retention period required by Shopify’s Data Deletion Policy (currently 48 hours).
- We do not retain or process your data beyond this period.
5. Data Security
We implement industry-standard security practices, including encryption in transit and at rest, access controls, and secure API communications. However, no method of electronic storage is 100% secure, and we cannot guarantee absolute security.
6. Your Responsibilities
- Ensure you download any necessary backup data before uninstalling the App or before your subscription ends.
- Understand that backup retention depends on your plan limit. If your data exceeds the plan’s backup period and is deleted automatically, we are not liable for any data loss.
7. Limitations of Liability
While we take every reasonable measure to protect your data and ensure smooth operation:
- We are not responsible for any data loss resulting from:
- Shopify API errors, outages, or changes in API behavior.
- Merchant actions, such as accidental deletion or failure to restore within the backup retention period.
- Plan limitations that lead to automatic backup deletion after expiry.
- Events beyond our control, including force majeure and technical failures.
- By using the App, you acknowledge and agree that InfancyIT Limited shall not be liable for any loss of data, revenue, or business due to the use of the App or inability to use it.
8. Compliance with Shopify Policies
We strictly follow Shopify’s Data Protection and Privacy Requirements, including:
- Data Minimization: We only collect and process what is necessary.
- Transparency: This policy clearly explains how your data is used.
- Deletion: We permanently delete all merchant data upon uninstallation after Shopify’s required retention period.
9. Your Rights
You can request:
- Data Deletion: Email us at info@infancyit.com if you want us to remove your data sooner than the Shopify-required retention period.
- Information: You can request details about what data we hold for your shop.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on our app listing page and become effective immediately upon posting.
Contact Us
If you have any questions about this Privacy Policy or how your data is handled, contact us at:
InfancyIT Limited
Email: info@infancyit.com